Privacy Policy

ANKH Inc. (“ANKH,” “we,” “us”) respects the privacy of every person who interacts with our websites, products, and services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It is written to satisfy the Act on the Protection of Personal Information of Japan (APPI) and, where applicable, the EU General Data Protection Regulation (GDPR). This corporate website does not itself sell products or process payments; purchases take place on the third-party platforms we operate (such as eBay and Shopify), each under its own privacy policy.

1. Information we collect

We collect information in three broad categories:

• Information you provide. Name, email address, and any content you send us when you contact us or sign up for one of our services. When you buy through a platform we operate on (such as eBay or Shopify), that platform collects your order and shipping details and shares with us only what is needed to fulfill your order.
• Information collected automatically. IP address, browser type, device identifiers, pages viewed, and timestamps, collected through standard server logs and privacy-respecting analytics.
• Information from third parties. Payment processors, shipping carriers, and marketplace platforms (such as eBay and Shopify) may share order and contact data with us so that we can fulfill our obligations to you.

2. How we use information

• To operate, maintain, and improve our products and services.
• To process transactions, fulfill orders, and provide customer support.
• To comply with legal obligations, including tax, customs, and anti-money-laundering requirements.
• To detect and prevent fraud, abuse, and security incidents.
• To send service-related communications. Marketing communications, if any, are sent only with your consent and may be unsubscribed at any time.

3. Legal bases (GDPR)

For visitors in the European Economic Area or the United Kingdom, we rely on the following legal bases: (a) performance of a contract; (b) compliance with legal obligations; (c) our legitimate interests in operating and securing our services; and (d) your consent, where required.

4. Sharing

We do not sell personal information. We share it only with service providers acting on our behalf (such as hosting, logistics, and payment processors), with platforms necessary to deliver a service you have requested, or when required by law.

5. International transfers

Because we operate cross-border, your information may be processed outside your country of residence, including in Japan, the United States, and the European Union. Where required, we put appropriate safeguards in place, such as standard contractual clauses.

6. Retention

We retain personal information only for as long as is necessary for the purposes set out in this Policy or as required by law (for example, accounting records under Japanese law).

7. Your rights

Subject to local law, you may request access to, correction of, deletion of, or restriction of the processing of your personal information, and you may object to certain processing or request portability of your data. To exercise these rights, contact us at info@ankh-inc.com.

8. Security

We use industry-standard measures to protect personal information against loss, misuse, and unauthorized access. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.

9. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes

We may update this Policy from time to time. We will indicate the date of the latest revision at the top of this page. Material changes will be communicated through the service or by other reasonable means.

11. Contact

Questions, complaints, or requests regarding this Policy should be sent to info@ankh-inc.com or by mail to: 6F Nishi-Shinjuku Mizuma Bldg., 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan.